Privacy Policy
Last updated: June 19, 2026
Information We Collect
We collect information you provide directly — such as when you submit a contact form, request clinic matches, claim a listing, write a review, or sign up for our newsletter. This may include your name, email address, phone number, and the content of your message.
We also automatically collect limited technical information — such as your IP address, browser type, and the pages you visit — to operate the site, measure how it is used, and protect against abuse.
How We Use Your Information
- To facilitate communication between patients and fertility clinics
- To send you the clinic matches you request
- To process listing claims and manage clinic profiles
- To send newsletter and informational emails (only with your consent)
- To improve our directory and user experience
- To protect against fraud and abuse
Information Sharing
When you submit a contact form on a clinic's page, your message and contact details are shared with that specific clinic so they can respond. When you request matches through Get Matched, we use your email to send you your matches — we do not hand your details to clinics unless you choose to contact them yourself. We never sell your personal information, and we do not share it with third parties for their own marketing.
Cookies & Analytics
We use essential cookies for session management and security, and may use limited analytics to understand how our site is used.
Data Security
We protect your information with encryption in transit (HTTPS), signed sessions, and access controls that limit who can view inquiries. No method of transmission or storage is ever completely secure, but we work to safeguard your data.
Data Retention
We keep inquiry and account information only as long as needed to operate the directory and respond to your requests. You can ask us to delete your information at any time.
Your Rights
You may request to access, update, or delete your personal information by emailing us at [email protected].
Contact
Questions about this privacy policy? Email [email protected].